I never write reviews but honestly I think this review is needed. I personally do not recommend this insurance. With every claim that is submitted it takes entirely to long to review, claims that I’ve tried submittibg in the past got denied and claimed to be a pre existing condition on my dog. After appealing it and reiterating that the vet hospital is a teaching hospital and the students create the discharge notes, and after telling them this and how the student made an error and the doctor put an addendum correcting this error, they still denied it. I honestly feel like it is a constant battle with this insurance company and honestly I would have switched a long time ago but since my dog has already an extensive Heath issues I’m not but honestly really wish I did more research on this insurance .