I’m really disappointed with how long it’s taken to be reimbursed for my last claim. It took a month, when PetsBest prides themselves on fast reimbursement. I once had trupanion, and a $10,000 bill… and I was reimbursed within 3 days. The fact that it took 30+ days for 450$ really makes me scratch my head. It’s unacceptable and there’s no excuse. I feel stuck with PetsBest now because anything after this claim will be considered a pre existing condition elsewhere. Once my dogs leg gets cleared up.. I will definitely be switching.
1 year ago
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