Pets Best processes claims very slowly. It typically takes at least a month for them to process a claim and then an additional 10 days to send a check. They usually send an email 14 days after the claim is filed to apologize for the delay due to "longer than anticipated processing times". They are making no effort to improve their processing time. They also have denied claims due to pre-existing conditions which were clearly not pre-existing. This required appeals and additional weeks of review to finally get our check. I wouldn't recommend.
1 year ago
Pets Best Insurance has a
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