Our pets insurance was raised to about 450.00 more a year. With her going blind this last year due to an inherited eye disease and no other major claims it was upsetting. We felt as we were getting punished, when I called in to discuss this and try to get lower payment I was advised to do away with her wellness, raise her deductible, and pay out of pocket for everything else? Vet visits, and everything that goes along with that, teeth, cleaning, pay for her flea and tick medication along with her eyedrops. She needs to take for her blindness. I wasn’t understanding where we were saving money there. I called back in a week later, and spoke to another girl who went over the other package of wellness which of course is more but I think it is what we need now that Jazzy will need her teeth cleaned next year for the first time ever due to a little plaque on her bottom teeth. In speaking to this young lady who explained everything a little clear, as far as what you cover, I still wasn’t happy, but she did get the cost down a little bit by raising my deductible to 200.00. I only wished Jazz didn’t have this pre-existing eye issue. I would have changed insurance companies if it wasn’t for that fact.