Two errors were obvious when I got my first statement. Two invoices were submitted at the same time, they failed to keep all explanations together by statement date ( although that wouldn't have changed the amount returned. They did enter an incorrect amount of one item on one of the statements. I still haven't received the funds yet but it has only been a couple of days and I didn't care for the way the explanations were posted.I found it very confusing. Maybe when I have more time to study the policy I will be able to include more information.
1 year ago
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