I really hate this service. It doesn't cover barely anything and hasn't helped offset costs. My animals rarely get sick and I hate paying over 100 a month for something that rarely ever benefits me. I thought I had dental care so long as I got regular cleaning and they didn't even cover cleaning. I should have wellness plan. This sucks and I feel trapped into continuing to pay for it because if an accident happens I will need the help If it doesn't, I'm screwed into paying hundreds to this company. I can't switch because now that my puppy is almost 2 it'll cost more. I hate this and wish someone would plainly explain how I can get the most out of this service but of course they won't help.