when i was shopping for pet insurance the 6 companies were all so hot to get the business. including pets best. after 2 weeks i decided on pets best and i can’t say i’m very happy about it. my claims have been rejected and it’s been a waste of money for me. i understand if they want to deny allergy treatments as new treatments to a possibly pre-existing condition, but blood tests and exams, checkups and follow ups that the vet MD suggests when she’s brought in for injuries should be covered with no questions asked. no insurance company wants to pay out on claims. i guess that’s just a universal truth. i generously give it a two stars instead of one because they haven’t denied a catastrophic injury or procedure.