PetsBest is a great company but over the years policy regarding BestWellness reimbursable costs lacks. Our 10 year old female Havanese gets yearly inoculation's and as needed and some tests to prevent many illnesses but PetsBest only covers a few specific ones why is that.? We are doing our job. And are paying much up front tha should be covered given the cost of the policy. The illness policy coverages are reasonable, but PetsBest fails us when it comes to prevention. Is profit more important or the pets ongoing wellness. If we go the extra step to prevent illness, why does PetsBest not cover all the yearly or bi-yearly tests to insure the pet remains healthy? Given the numerous viruses making dogs sick why do you hurt the responsible pet owner by forcing us to pay so much extra out of pocket to prevent major illness claims against the illness policy. You do realize as a responsible pet owner we are saving PetsBst from paying out large claims that are hundreds to thousands of dollars more than simple low cost routine wellness tests and inoculation's it’s time for us to reevaluate our need to have Wrllness coverage as the return does not come close to the cost of the yearly policy. Steve & Sharon Nordahl, Nazareth, Pa.