It is very hard to reach a live person to discuss a denied claim, and once I reached someone, she had no answers; all she could do was send me an appeals form. We just discovered that my pet had an inoperable tumor and we had to put her to sleep, but Pet's Best is claiming that this was part of the same incident from 2 years ago where she had to have emergency surgery for a completely unrelated reason. They had no answer as to why they think the two incidents are the same but rather asked me to prove they are not, which is non-sensical.
1 year ago
Pets Best Insurance has a
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