It seems to take them extra time every time I have submitted a claim. I've submitted 5 claims through them, and every one has taken around 4-6 weeks on average, each time sending an email saying "sorry this is taking extra time." I don't know why it takes so consistently long, but definitely consider this if you plan on using them. I didn't have a choice when bundling with Progressive, and they really upped my coverage once out cat turned 10 (jumped up 20 dollars a month), so again something else for consideration.
1 year ago
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