Every time I submit a claim, I ALWAYS wait much longer to receive my EOB or refund than I am told I will have to wait. It gets frustrating after a while. However, this is one of the cheaper options for me in order to have a plan that works for me. The EOBS can be a bit confusing to read at times as well. Customer service is always great though. When I call with questions or problems they are happy to help.
1 year ago
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