I’ll be honest, the coverage and plans offered through Pets Best are great. However, I submitted a claim over 2 months ago and it finally got reviewed yesterday but I have yet to receive my reimbursement. This is an issue when the whole reason I got pet insurance was because I cannot afford $400 vet bills without being reimbursed in a timely manner. They have always been slow to review claims & pay out (always over a month) but this time was just ridiculous. Strongly considering switching companies if they cannot increase review & reimbursement times.
1 year ago
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