Once a claim is filed you don’t have any idea if you will get any or absolutely nothing in reimbursements! I have paid at least $4800 in premiums to this outfit No where near that amount in insurance payments! Didn’t know we had $250 deductible! They find any reason to not pay you, making even illness trips out to be wellness checks or applying reimbursable expenses to your deductible! Not impressed at all, I am shopping now! This last time they divided our claim into to 2 EOBs arriving at different times, No explanation as to why? But just another way so you can’t figure out what they are doing? I am sure you can find a more transparent, less confusing insurance company!!