The processing times are incredibly slow. If you have to charge your vet bill to a credit card, your claim will absolutely not be processed by the time you have to pay the credit card bill. And while customer service is incredibly kind, they don't have access to see exactly when your claim will be processed. Outside of processing times, I have no complaints. The claims that have been fully processed have all been in accordance with my policy with no hassle. And once the claim is processed, time to reimbursement is acceptable.
10 months ago
Pets Best Insurance has a
4.3
average rating
from
28,062
reviews
