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Ellen G
First claim with this insurer, took over a month to process. Once processed, deductible and coinsurance applied in an odd manner compared to prior insurance. Rather than applying deductible to first $500 and then 20% coinsurance to the balance, they applied 20% coinsurance to the total bill before the deductible resulting in $100 less being covered. My two prior pet insurance companies did not process this way so a bit disappointing.
9 months ago
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Pets Best Insurance has a 4.3 average rating from 27,709 reviews