Most of these reviews are fake. With that being said, I’m waiting for disability to process as I have a very rare neurological disorder as well as severe PTSD/MDD and am disabled. I carry the insurance on my ESA cats. So far both claims they have processed have taken WAY longer than the 2 weeks they’ve promised. Response times are terrible and usually canned boilerplate responses. This most recent claim has taken them so long to process I AM LITERALLY HAVING TO SELL MY CAR TODAY which is the only thing I walked away from a 10 year abusive AF You marriage with - so my bank account that SSA will be depositing into can remain open. If they would have processed my claim in a timely manner (like they promised to) I would not have to sell my car and could keep my account open hopefully long enough for disability benefits. I will be insuring my ESA’s with another company as soon as this year is over. This is awful.