I only gave it a poor review due to the time it takes to have a claim processed. The payout is fair and the premiums fair. Waiting 4 to 6 weeks for a claim to be processed seems a little excessive. You get an automated email every few days apologizing for the delay. Not cool! Once the claim has been processed, payment is received very quickly. Customer service is receptive and easy to contact except they can't provide any assistance in the status uf a claim.
9 months ago
Pets Best Insurance has a
4.3
average rating
from
28,062
reviews
