I love the way this company handles claims. They're fast. They don't nitpick. The claim explanation is clear and concise. It's a bit pricey for a young dog with a $1000 deductible, but I think it's worth it. if something catastrophic were to happen, we're covered, and with vet treatment costs what they are today, it doesn't take much to reach that $1000.00. Some people say they put aside money for their pets' care so they don't need insurance. But, at least for me, if I don't have to think about the cost, I'm more likely to do what is best for my pet. We'd all like to think we'd spend anything on our pets, but subconsciously we might be considering the cost. We are very happy with Pets Best.