I filed a first time claim on August 27, 2024. I waited and waited. I finally received a cryptic message, not with an update but stating, if more information was needed, either I would get it or you would and finally I called and waited on hold for a long period. I was then told it took claims, 15-45 days. No where on your site does explain that or why. Now I am waiting to be funded, even though banking information has been provided. You collect payments substantially faster than you fund claims. Service is “bad” and don’t seem to care.
7 months ago
Pets Best Insurance has a
4.3
average rating
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