Slow processing of claim. My dog had a routine wellness visit where there was a stree/skin condition that required an inexpensive prescription. Pets Best ultimately processed and paid the claim, but not before I got various emails stating that the claim was being delayed for unspecified reasons. It finally took my sending an email demanding payment before they would process the claim. Very questionable service and I will think twice before renewing the policy
7 months ago
Pets Best Insurance has a
4.3
average rating
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