Pets Best has been fine for reimbursement of wellness items. Our pup had surgery and Pets Best required all medical records from the time we got him. They failed to contact the Vet via email and did not attempt to call them or contact me until it was too late and my claim was closed. Turns out you closed out my claim the day you got the records. This was one day after I contacted my vet. I’m very disappointed with Pets Bets failure to communicate with me and my vet.
7 months ago
Pets Best Insurance has a
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