Incredibly LONG waits for decisions and payments on claims. This is NOT the company I signed up with in 2021. The company was sold to Independent Pet Holding in March, 2024. Since then, it's been terrible. It used to be simple to reach someone by phone. Now it's next to impossible. I can't change companies because my pets are: (1) older; and (2) have mild preexisting conditions. Stuck with them for forever, it looks like.
7 months ago
Pets Best Insurance has a
4.3
average rating
from
28,057
reviews
