They takes quite a while to process claims. We've never had an injury/illness and unfortunately had two situations this year; and while ins. did cover their part in accordance to policy, when it came time to renew my policy (mostly due to my dog becoming a year older), monthly payments have shot up an additional $30/month. 5 years of on time monthly payments with no claims, and this is the approach for longtime customers... will be hunting for a new provider. not cool, man.
5 months ago
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