I received and email advising me that PetsBest requested records from our Vet and that if they had any issues or questions they would reach out to me. Several days later I received a denial of my claim stating they never received the records from our vet. I called my vet and had the records in 10 minutes and uploaded to PetsBest portal. Had they reached out to me as they said they would the claim would have been processed quicker.
4 months ago
Pets Best Insurance has a
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