Pet's Best is the only pet insurance I have had so I don't have a point of comparison. I like that you can choose different options - like including or excluding wellness visits- which help you manage overall out of pocket. There are some improvement opportunities which made me me think I should perhaps look at other policies. The first was how long it took to get claims paid. My last claim was relatively fast so hopefully it has improved. And, my last annual renewal quote nearly doubled so I contacted them to increase the deductible to lower the premium and take on more risk myself. I must say the person I dealt with was not pleasant which turned me off.