Long delay in claim processing. If I had not called Pets Best to find out they make no further effort after making a “records request “ to my veterinarian, the claim would have closed. My veterinarian had not received any notice of records request, had to call Prts Best themselves to find out where to send records. Once they did, claim was paid at less than half of total bill was reimbursed to me. Do not waste your money paying this insurance company. I am cancelling my insurance now and will put the $143 a month into an emergency fund.
3 months ago
Pets Best Insurance has a
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