Filing a claim online is more difficult than it needs to be because of the wording of the questions and the drop down menu options offered, especially when your animal has more than one issue. I've had to call customer service a few times for clarification. Between long wait times and snippy attitudes, I'm not real pleased with this company. On the plus side, the annual renewal increase is reasonable. I have a senior cat.
6 months ago
Pets Best Insurance has a
4.3
average rating
from
28,893
reviews
