I am extremely disappointed with Pets Best Insurance. While my first year was great, with a monthly premium of $170, the cost has skyrocketed every year. After the first year there was a $60 a month increase and after my second year there was a $80 increase. Now, in my third year, I’m being charged over $330 per month! I don’t understand how this is legal or why the rate increases are so extreme. Next time, I will choose a provider that locks in rates for the lifetime of my pet. Additionally, their claims process is frustratingly slow. It takes an entire month to be reimbursed for my pet’s prescription medication, which I purchase regularly. I don’t understand why it takes so long to process something that is a recurring expense. Overall, I would not recommend Pets Best to a friend. The constant rate hikes and slow reimbursements make this insurance more of a burden than a benefit