My most recent claims for our two pups who have the same plan and had the same exact treatment at the vet recently resulted in a pittance being paid towards one pups claim and zero being paid on the second because they said one had already paid out for that treatment but it's their once a year well care visit and it couldn't have been paid already because it only happens 1x year. And my email to them about it went unanswered
2 months ago
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