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Linda B
I think the coverage is quite good but the claims department is extremely difficult to work with. If there is information needed to complete the submission they send out a form letter that does not state was is needed. It took me 2 months, 5 phone calls and many submissions to complete my last claim. They were asking for information I had never needed to provide in the past. I was ready to cancel and find a different company. The form letter needs to be eliminated and replaced with a personal and specific message.
1 month ago
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Pets Best Insurance has a 4.3 average rating from 27,647 reviews