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Donna B
This insurance company was prompt and accurate in their insurance payments. The last two years, I have felt that they find reasons to refuse the claim. I think I sent a claim 3 times online and one in the mail, and spoke to Customer Service 2 to 3 times. I was told it was under review and it looked good, and then the next thing I hear it was refused. If my dog wasn’t seven years old, I certainly would change insurance companies. I’m kind of stuck here since it’s always good to start your pet insurance when they’re puppies.
2 months ago
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Pets Best Insurance has a 4.3 average rating from 28,376 reviews