Every year I have to do my annual checkups and every year I get an EOB stating they wont cover it because I already exhausted the coverage. I keep trying to space these appointments OVER a year apart and yet somehow they still wont cover it so idk... not the best insurance and I am not happy with their coverage or handling of my claims. I'm sure there are better out there and will be researching this and probably switching. Out of a $690 vet bill for updated shots and a checkup for 2 pets, they maybe covered about $200 even though I signed up for the 70% coverage tier.