We adopted a puppy at 8 weeks old we decided this time to get insurance. Well this puppy turned into a medical nightmare. chronic ear infections, allergies and a significant heart murmur. well 4 years old now with ear ablation surgery actually 2 this year 7000$ each side. Pets Best has helped us financially weather this puppy’s issues but also there advice line gave us great advice and helped me decide on surgery I was dragging my feet on. Well turns out surgery was the best decision he got his energy and playful puppy self back. I recommend this plan to all my friends . They pay us back timely and seem to care about your dog. Thank you Pets Best and your awesome team I am a client for life.