Extremely disappointed with Pets Best Insurance. I’ve had this insurance for my dog for over four years. Until now, I hadn’t had major issues with claims being denied. But this time, they’re going out of their way to avoid covering a legitimate emergency. We took our dog to the vet due to a bleeding wound on his paw — clearly an urgent issue. The vet treated the wound, administered medication, and gave him an allergy shot since he’s also been dealing with allergies. The primary reason for the visit was the wound, which should be covered under our policy, as it falls under emergencies, cuts, and wounds. Despite this, Pets Best denied the claim, refusing to pay for the visit. I pay for the most expensive policy they offer, expecting reliable coverage when it matters most. What’s the point of paying top dollar for pet insurance if they don’t show up when your pet needs care? This experience has really made me question the value and reliability of this company.