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Emily P
Claim took over a month to process and benefits were not explained properly. Things that are explained as covered fully are actually covered up to a specific amount. Vet bills were over 1400 and only got 900 back, even though the coverage I pay for says 90% reimbursement. The app needs to be updated to show clearly how much is actually covered, including copays and deductibles as well as limits of coverage because it's very unclear as it is and there's hardly any information.
1 week ago
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Pets Best Insurance has a 4.3 average rating from 28,054 reviews