It's a hard review to write because the coverage has been integral to the health of a dog who came with a lot more complex issues than the rest of his litter, but also the greatest heart and face. They have been easy enough to reach but reimbursments can take some time which is less than ideal and the biggest complaint I have is the guarentee that they don't raise prices because of claims or pets age has not been true for us. Every year we have seen a price hike and they don't bring it back down when contacted about it. I am sure this will not be a review they choose to be shared.