I have generally been pleased with the insurance. Some claims do take longer to process but that’s not a problem. I am, however, upset that the rates decided to go up conveniently FOUR DAYS after we submitted a claim for my dog to have CCL surgery. The letter states that it is not related to our recent claims but I don’t believe that, the timing is too close. Especially since we’ve been using this company for years and our rate has not increased significantly. This year they decided our rate would increase by $50 a month for the same coverage
1 month ago
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