When I took out my first policy 8 months ago reimbursement from claims was fast usually within 7-10 days. Now every claim seems to take 20-25 days. Also if you add a pet to an existing pet policy and have auto pay they pull the new premium twice the first month if you want the policies combined into one ABP to have a month in surplus. This does NOT happen if you keep them separate or log into app to pay. Customer service knowledge seems to have fallen in the last few months as well.
1 month ago
Pets Best Insurance has a
4.3
average rating
from
28,865
reviews
