They make the claims process as frustrating as humanly possible. They kept delaying my claims for vague reasons and they show you almost no information regarding your claims on the website, so if you have multiple claims, it is very difficult to keep track of them. Phone support is abysmal. I would rather pay out of pocket for vet expenses than even attempt to submit another claim through Pets Best insurance. I cancelled my policy after my first experience filing a claim.
1 week ago
Pets Best Insurance has a
4.3
average rating
from
29,349
reviews
