TERRIBLE reimbursement process. Took my 4 month old kitten in for wellness , her vaccinations etc. UPLOADED the itemized bill which was 258. Which says I paid with card etc. that wasn’t good enough I uploaded the sheet not properly. Then I upload a perfectly straight bill. Another week goes by. I finally got an alert on a Friday night like 9pm says I will be reimbursed 138. However an email came through right after pets best message saying my insurance does not cover these costs. I mean if that’s not the worst service I have ever seen. I do not know what is. Needless to say I will be switching. I pay more a month for this reason to get reimbursed. SCAM SCAM SCAM!!!!!!!!!