It use to be fantastic but now - well my dogs claim has gone from 60 -129 a month and I have had this dog for several years. At least 5 years on the plan. I had them go back and look. I have not used the insurance one time. Was told it was her age. So once again had to increase the deductible to 600 dollars. And that’s with having 4 other dogs with them as well. Then I need to call and get a new ip address every time I try to log in. Today was the 4 time - waste of my time. So it’s a shame. Like everything else you guys have gone down hill. Plus I wait longer and longer to get reimbursed. No wonder so many dogs are in the shelter and people euthanize for not much medical. Oh and you rarely ever cover my dogs with extractions for dentals. It’s sad. Went down hill.