In researching claims, Pets Best folks look for ways around paying claims instead of working with the insured folks to pay claims. When reviewing claims the adjuster will see key words and associate them with past records and label them as preexisting conditions and deny the claim. Example, a new allergy treated with the same medication as prior preexisting condition, instead of performing a full review and investigation, the adjuster automatically deems this as preexisting and denies claim. This has occurred numerous times during my coverage period since 2022.