Took a month for claim to be processed. Denied all my claims, stating my puppy's illness was a pre-existing condition. Nonsense. Not sure how you get a puppy, take them to the vet and their illness is considered pre-existing? We bought the puppy at 8 weeks old. How is it possible the illness was pre-existing? Very, veryyyy frustrating. The processing time is insane. We wen't with Pets Best because they were known for quick turn-around. Definitely not our experience. Very disappointed.
5 years ago
Pets Best Insurance has a
4.3
average rating
from
28,956
reviews
