When I first started with Pets Best over 8 years ago you could submit a claim and you would get a portion back within a week. Now, it is completely different. I have paid faithfully on time for all these years for two dogs. One of my dogs that has never had a claim got sick in July and I have submitted claims in July 2019 to current and have not received a dime back. I have called and just get the same story, we have a large number of claims to process so we are behind.
5 years ago
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