All-in-All, I am happy with my coverage on my 10 pets (yes,10!) On my older dogs, I need to have the $1000 ded to be able to have them covered (which is the sucky part) and I wish since I had coverage on them since I have adopted them, that their rates would not go up (wishful thinking). The only other disappointing aspect is, I wish Holistic vet visits and CBD oil were covered (unless you pay extra for that service & I missed seeing it when purchasing a plan). My senior dog got cancer and due to his age, the oncologist vet & I decided chemo would not be a good option (but, I believe chemo would have been covered). The oncologist suggested a few other options & a visit to a holistic vet for directions of supplements and diet. I took my dog to the holistic vet who prescribed CBD oil, some supplements and diet recipes that I believe with all of those recommendations plus the prednisone, helped extended my dog's life pretty much pain free (or minimal pan). Unfortunately, none of the holistic visits or prescribed supplements (especially the CBD oil) were covered and the other bummer for me, all the first several visits and tests to general vet and oncologist were at the tail end of his policy. So, right when I was very close to meeting his $1000 ded, his plan started over and I started from $0 again (just bad timing on my policy plan). On the other hand, I have a young dog with a $200 ded who needed surgery on both knees and those were covered (I had a 10% co-pay after the $200 ded), plus his meds & physical therapy were covered. That was very nice and I did not hesitate having the surgeries done on him. I give him CBD oil too, (and all my other pets) because his regular vet thought it is a great idea. He has recovered well. Again, All-in-All I am happy with Pet's Best. I just wish holistic services were considered a covered benefit and I wish older pet's premiums would not go up so much especially if the pet has been a long time client. Thank you for listening.