I have been a Pet’s Best customer for 5 years with multiple golden retrievers. PB was recommended by my breeder. The plan covers specialty care, emergency, and prescriptions and I have no complaints about that. HOWEVER PB now takes much longer to pay my claim. Originally claims were paid in 2 weeks, now it takes more than a month to receive reimbursement. I don’t understand why it takes so long now.
5 years ago
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