I have very mixed feelings about the company. It seems odd to me that an exam for a possible fracture ( per x-ray) from a fall( an accident) be considered a medical condition if no fracture was found by the specialist. I understand not paying for treatment of the medical condition but not the refusal to pay for the exam and x-rays needed to rule out the fracture. The staff seem knowledgable and helpful, and even supportive of clients in distress. Maybe my experience was unusual and complicated the vet involved? Too bad for my dogs!
5 years ago
Pets Best Insurance has a
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