First off, my claim took a little over a month to process, but besides that, my claim was for heart worm and flea/tick prevention, which is supposed to be refundable with no deductible but I didn’t see any of that reimbursement. What’s the point in having insurance if I still have to pay all of it??? Worst customer service I’ve ever had and will certainly not be recommending any friends or family to Pets Best.
5 years ago
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