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Philip D
I have been denied coverage on 2 previous claims. Defeats the purpose of having insurance. This one, they kicked back after almost 4 WEEKS saying it lacked a date for treatment. The date was on the top of each page. Resubmitted. Then they refused to pay 2 line items because it was "illegible". Instead of kicking it back for another re-submission, they processed/closed the claim. So now I have to start ALL over and likely have to argue this is NOT a new claim, but a revision to the original. Very disappointing!!!!!!
5 years ago
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Pets Best Insurance has a 4.3 average rating from 28,047 reviews