I have been in the vet medicine world for 16 years, I've had a million pets, and my service dog is the FIRST pet I've gotten insurance with. I am greatly satisfied with it. So glad that I have the choice for regular service benefits as well. It's amazing. I had an emergency recently with my girl and sure enough, they have reimbursed the 90% that was promised. It's insane. I spent almost $1300 to save her and I got over 1K back. That's simply amazing. I would have never thought having pet insurance would honestly help so much. Claims do take a little while but other than that, totally awesome! Thank you.